Privacy Policy for jiso4d

1. Definitions

Throughout this Privacy Policy, the following terms carry the meanings set out below:

• "jiso4d," "we," "us," or "our" — the jiso4d online betting platform and its operating entity.
• "Player," "you," or "your" — any individual who visits, registers on, or otherwise uses the jiso4d platform.
• "Personal Data" — any information that identifies or can reasonably identify a living individual, including name, email address, phone number, IP address, and payment details.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, transfer, and deletion.
• "KYC Data" — identity verification documents, including copies of KTP Nasional (Indonesian national identity card) and proof-of-address documents.
• "Cookies" — small text files stored in your browser that help us recognise your device and improve your experience on the platform.
• "Third-Party Providers" — external companies that supply services integrated into the jiso4d platform, including game studios (e.g., Pragmatic Play, Evolution Gaming), payment processors, and analytics services.

2. Data We Collect

jiso4d collects Personal Data in the following categories:

2.1 Identity & Contact Data

• Full legal name (as it appears on your KTP Nasional)
• Date of birth
• Email address
• Indonesian mobile phone number
• Residential address (province, city, postal code)

2.2 KYC Verification Data

• Photograph or scanned copy of your KTP Nasional
• Selfie photograph for liveness verification (requested for high-value accounts)
• Proof of address (utility bill or bank statement, where required)

2.3 Financial Data

• Bank account name, bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), and account number registered for withdrawals
• E-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) registered for deposits and withdrawals
• Transaction history (deposit amounts, withdrawal amounts, timestamps)

2.4 Technical & Usage Data

• IP address and approximate geographic location (city-level)
• Device type, operating system, and browser version
• Session start and end times
• Pages visited and features used within the platform
• Betting history (games played, wager amounts, outcomes)

2.5 Communications Data

• Records of live chat, email, and WhatsApp communications with our support team
• Feedback and complaint submissions

The table below summarises data categories, collection method, and retention period at a glance:

Data Category	Collection Method	Retention Period
Identity & Contact	Registration form	Duration of account + 5 years post-closure
KYC Documents	Secure document upload	Duration of account + 7 years post-closure
Financial Transactions	Payment processor API	Duration of account + 7 years post-closure
Technical & Usage	Automated (cookies, server logs)	13 months from collection date
Communications	Support channels (chat, email)	3 years from last interaction

3. How We Collect Your Data

jiso4d collects your Personal Data through the following channels:

• Direct submission: When you register an account, complete KYC verification, update your profile, make a deposit, request a withdrawal, or contact our support team.
• Automated technology: Through cookies, server-side logging, and device fingerprinting when you browse the platform. See Section 9 for details.
• Third-party sources: Where permitted, from identity verification agencies, fraud prevention services, or payment processors to validate the accuracy of information you have provided.

4. How We Use Your Data

We process your Personal Data only for the following specific, legitimate purposes:

• Account operation: Creating, maintaining, and securing your jiso4d account.
• KYC compliance: Verifying your identity and age (21+) before enabling withdrawals.
• Transaction processing: Executing deposits and withdrawals through your registered Indonesian bank or e-wallet.
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized access.
• Customer support: Responding to your queries, complaints, and support requests.
• Responsible gaming: Monitoring for signs of problem gambling and applying self-exclusion or deposit-limit tools where requested or required.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the platform's features and performance.
• Legal obligations: Complying with applicable anti-money laundering (AML) regulations, licensing requirements, and lawful instructions from competent authorities.

We do not use your Personal Data for automated profiling that produces legal or similarly significant effects, nor do we use it to build marketing profiles for sale to third parties.

5. Legal Basis for Processing

jiso4d processes your Personal Data on the following legal grounds:

• Contractual necessity: Processing your identity, contact, and financial data is required to fulfill our contractual obligations to you as a registered player (account operation, payment processing).
• Legal obligation: KYC verification, AML monitoring, and transaction recordkeeping are required by our international gaming licence and applicable regulations.
• Legitimate interests: Fraud detection, platform security, and aggregated analytics are processed on the basis of our legitimate business interests, provided these do not override your fundamental rights.
• Consent: Where we send you promotional communications, we do so only with your explicit opt-in consent. You may withdraw this consent at any time by contacting support.

6. Data Sharing & Third-Party Disclosure

6.1 We Do Not Sell Your Data

jiso4d does not sell, rent, or otherwise transfer your Personal Data to any third party for commercial or marketing purposes. This is an unconditional commitment and is not subject to any exceptions.

6.2 Permitted Disclosures

We may share your data with the following categories of recipients, strictly limited to what is necessary for the stated purpose:

• Identity verification providers: To cross-check the accuracy of your KYC documents against public identity databases.
• Payment processors and banks: Including BCA, BRI, BNI, Mandiri, and e-wallet providers such as OVO and DANA, to execute financial transactions.
• Game providers: Pragmatic Play, Evolution Gaming, Microgaming, and others — limited to the session identifier and stake information necessary to run the game. Game providers do not receive your full identity or financial data.
• Fraud prevention services: Specialist third-party services used to detect and prevent financial crime and bonus abuse.
• Legal and regulatory authorities: We will disclose Personal Data to law enforcement, regulators, or courts when required to do so by law, a valid court order, or our licensing obligations. We will notify you where legally permitted.
• Group companies and platform operators: Entities within the jiso4d corporate group that contribute to operating the platform, subject to the same data protection obligations as jiso4d.

6.3 International Transfers

Some of our third-party providers are located outside Indonesia. Where Personal Data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or binding corporate rules, to protect your data to a standard equivalent to the protections described in this policy.

7. Data Retention

jiso4d retains your Personal Data only for as long as is necessary to fulfill the purposes described in Section 4, or as required by our regulatory obligations. Specific retention periods are set out in the table in Section 2. Upon expiry of the applicable retention period, your data is securely deleted or anonymised such that it can no longer identify you.

If you request account closure, we will deactivate your account immediately but will retain the data associated with it for the periods specified above in order to comply with our legal and regulatory obligations. You will not receive marketing communications after account closure.

8. Security Measures

jiso4d implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption on all data transmitted between your browser and our servers.
• Encryption at rest for all databases containing Personal Data and KYC documents.
• Role-based access control — only staff members with a specific operational need are granted access to Personal Data, and all access is logged with audit trails.
• Two-factor authentication (2FA) enforced for all staff accessing production systems.
• Independent quarterly security audits conducted by a third-party cybersecurity firm.
• Penetration testing carried out at least twice per year.
• Incident response plan — in the event of a data breach, we will notify affected players and relevant authorities within the timeframes required by applicable law.

Despite these measures, no internet-based system is entirely immune to risk. You are responsible for keeping your account password confidential and for notifying us immediately if you suspect any unauthorised access.

9. Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site recognise your device on return visits and store your preferences. jiso4d uses cookies and similar technologies (e.g., local storage, session tokens) to operate the platform.

9.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session tokens that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional cookies: Store your preferences such as language setting and preferred deposit method to improve your experience.
• Analytics cookies: Collect anonymised data on how players navigate the platform, which pages are visited most frequently, and where errors occur. This data is used solely to improve the platform.
• Fraud prevention cookies: Help us detect unusual activity patterns that may indicate fraud or bot use.

9.3 Managing Cookies

You may manage non-essential cookies through your browser settings. Most browsers allow you to refuse, delete, or receive notifications before cookies are placed. Note that disabling strictly necessary cookies will prevent you from using the platform as they are required for authentication and security. For detailed instructions on managing cookies, refer to your browser's help documentation.

10. Your Data Rights

Subject to applicable law and certain operational restrictions, you have the following rights regarding your Personal Data held by jiso4d:

• Right of access: Request a copy of all Personal Data we hold about you. We will provide this within 30 days of a verified request.
• Right to rectification: Ask us to correct inaccurate or incomplete Personal Data.
• Right to erasure ("right to be forgotten"): Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction of processing: Ask us to limit how we use your data in certain circumstances (e.g., while a dispute is being resolved).
• Right to data portability: Receive your Personal Data in a structured, machine-readable format so you can transfer it to another service provider.
• Right to object: Object to processing carried out on the basis of legitimate interests, including profiling for fraud detection purposes.
• Right to withdraw consent: Where processing is based on your consent (e.g., promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request." We will verify your identity before processing any request and will respond within 30 days. Complex requests may take up to 60 days, in which case we will inform you of the extension.

11. Protection of Minors

jiso4d is strictly an adults-only platform. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not register an account or use this platform in any way.

If we become aware that Personal Data belonging to a person under 21 has been collected — whether through a failed age verification check or a third-party report — we will immediately suspend the relevant account, delete the associated Personal Data (except where retention is legally required), and return any deposited funds to the payment method used.

Parents and guardians who believe a minor under their care has registered on jiso4d should contact us immediately at [email protected]. We will investigate and act within 24 hours of a verified report.

12. Changes to This Privacy Policy

jiso4d may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date.
• Send an email notification to your registered address at least 14 days before the changes take effect.
• Display a prominent notice within the platform on your next login session.

Your continued use of the jiso4d platform after the effective date of any policy update constitutes your acceptance of the revised terms. If you do not accept the changes, you must stop using the platform and request account closure before the effective date.

13. Contact Information & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data, please contact us through the following channels:

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Last Updated: January 15, 2026
Version: 2.4
This Privacy Policy applies to all players using the jiso4d platform, including players residing in Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Bali, Yogyakarta, and all other regions across Indonesia. If any provision of this policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.